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Hey 👋, how can we help?
Send us a message and we'll get back to you. Most replies within 24-48 hours — usually sooner. Press, partnerships, support, bug reports, and feedback all welcome.
Before you write
Quick answers to common questions
How do I delete my account?
Instantly in the app: Profile → Settings → Danger Zone → Delete Account. Or by email — full instructions on the Delete Account page.
How do I get a refund on a ticket?
Open My Tickets in the app and tap "Request refund" on the ticket. The organiser reviews each request. Full refund policy is in our Terms.
Bug, glitch, or something not working?
Use the form below with the subject Bug report. Include the device + steps to reproduce and we'll triage fast.
Press, partnership, or brand?
Use the form below with the matching subject. We typically reply to press + partnership inquiries within one business day.
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